FAQ

All orders can be placed via our online shop.(https://www.ecoshield.com.au/shop) If you are an applicator, we have a trade shop t(https://www.ecoshield.com.au/members-only-trade-shop)ailored specifically to you.

EcoShield specialises in protecting and enhancing timber and concrete surfaces. Our services typically include timber coatings, concrete coatings, concrete sealing, and polished concrete solutions.

You can usually request a quote by contacting us directly via phone, email, or through a contact form on our website. Please provide details about your project, including the type of surface, its size, and the desired outcome.

A: Protecting your floor from early wear is a critical aspect of floor maintenance, especially when it comes to extending the lifespan and aesthetic appeal of your timber or concrete flooring. At Ecoshield, we recommend a proactive and consistent cleaning routine as outlined in our comprehensive care instructions.(https://www.ecoshield.com.au/care-instructions) Employing the use of rugs in high-traffic areas can significantly reduce wear and tear. We also advise placing plastic or felt discs under furniture legs to prevent scratches and dents. By following these guidelines, you can ensure that your floor remains in excellent condition for years to come.

A: Wait 28 days for full curing before applying sealers or coatings.

A: Ecoshield focuses on "Liquid Flooring Technology." Our products are professional-grade, high-solid formulations (like our Carbon Coat and 100% Polyaspartics) designed for longevity and extreme durability. Unlike many DIY retail products, ours are non-toxic, low-VOC and specifically engineered for the harsh Australian climate.

A: Yes. A core part of our mission is environmental responsibility. Most of our range—including our timber coatings and water-based sealers—is non-toxic and low-VOC, meaning they are safe for families, pets and applicators without the harsh chemical odours associated with traditional solvents.

A: Proudly so. We are an Australian-owned and operated company. We develop and manufacture our coatings locally to ensure they meet Australian standards and conditions.